Privacy Policy
Your privacy is our priority. Learn how we protect and handle your information.
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Introduction
TRG Property Services ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using our services, you consent to the data practices described in this Privacy Policy.
Information We Collect
2.1 Personal Information
We may collect the following types of information:
- Name and contact information (email, phone number, address)
- Service preferences and requirements
- Property details and access information
- Communication preferences
2.2 Technical Information
We may collect the following types of information:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our website
- Cookies and similar tracking technologies
2.3 Service-Related Information
We may collect the following types of information:
- Service history and preferences
- Feedback and reviews
- Communication records
- Photographs (with consent) for service documentation
How We Use Your Information
We use the collected information for the following purposes:
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
We use encryption, secure servers, and regular security assessments to protect your data.
Access Controls
Only authorized personnel have access to your personal information on a need-to-know basis.
Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy.
Your Rights and Choices
You have the following rights regarding your personal information:
Access
Request access to your personal information we hold
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information
Portability
Request a copy of your data in a portable format
Opt-out
Opt out of marketing communications at any time
Contact Us
Exercise your rights by contacting us anytime
Compliance
This Privacy Policy complies with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
For residents of the European Union, this policy also addresses requirements under the General Data Protection Regulation (GDPR).
Questions About Your Privacy?
We're committed to protecting your privacy. If you have any questions or concerns, please don't hesitate to reach out.